How to Add a Custom Domain Name

Use a custom URL for your store

Every Upmind brand comes with a unique Upmind subdomain: randomID.upmind.app. This URL provides your clients with a link to a login page.

That URL structure also gives you and your staff the ability to log in to the admin area: randomID.upmind.app/admin.

Instead of the default Upmind web address, we encourage you to brand the link by using your own custom URL. For instance, subdomain.yourdomain.com or clients.yourdomain.com. Brand the link by pointing your own domain name to the Upmind URL. Below are the steps on How to Add the Custom Domain Name.

Adding a domain

  1. On the Upmind dashboard, click Settings.

  2. Click Domains.

581

Add an Upmind domain

  1. Click Add custom domain.
1384

Add a domain

  1. Enter your custom domain name.

❗️

Do not include "https://". Use the format example.yourdomain.com

You will be prompted to add a CNAME. This needs to be done with your domain registrar.

1750

Click and copy records

  1. Use the toggle switches to enable admin or client logins at this domain. By default both options are disabled.

  2. Click Save. Upmind adds an unverified URL to the list.

1949

Upmind adds unverified code

Adding a CNAME

Before you can verify a URL, direct your current domain name to your Upmind URL with a new CNAME.

  1. Log in to your domain registrar account.
  2. Create a new CNAME Record
  3. Paste the code into the field.
  4. Wait approximately 10 minutes.

If you're using cPanel, please ensure that you add the CNAME in the Zone Editor

DNS Zone Manager > Choose the Domain > Manage

Zone Editor in cPanel

Make sure the Type is CNAME and paste Upmind CNAME to the Record

Verifying the URL

📘

Please note that domain verification may take a few hours. There is nothing we can do to speed domain verification up.

  1. Return to the Upmind Domain page.
  2. Click the gear icon.
  3. Select Verify.
  4. Once verified, your domain opens the Upmind site.
  • Upmind automatically adds an SSL certificate.
506

Verify account

This is what it looks like when your custom domain has been successfully verified.

No "unverified" marks on custom domain

How to Use Custom Domain

To use a new custom domain, follow these general steps:

  1. To set your custom domain as the default, click on the three-dot icon, then choose "Make Default Domain."

Click "Make default domain"


  1. Please take note that in Client URL is designated as /login
Client interface login

Client interface login

  1. In the admin interface, the URL is commonly set as /admin
Admin interface login

Admin interface login