Contract Automation Terminology
In our terminology when we look at contracts we use the following terms, explained below
Name | Meaning |
---|---|
PENDING | A new order that is not yet paid |
AWAITING ACTIVATION | This has been ordered but has not been setup - either because activation requires manual input or there was an error |
ACTIVE | An active, and live contract |
SUSPENDED | Service is suspended, but invoicing still runs as normal and new invoices are generated. |
CANCELLED | Service is cancelled. No new invoices are generated but existing invoices remain unpaid. |
CLOSED | Any unpaid invoices are written off and credited. |
Updated about 2 years ago