In our terminology when we look at contracts we use the following terms, explained below
|A new order that is not yet paid
|This has been ordered but has not been setup - either because activation requires manual input or there was an error
|An active, and live contract
|Service is suspended, but invoicing still runs as normal and new invoices are generated.
|Service is cancelled. No new invoices are generated but existing invoices remain unpaid.
|Any unpaid invoices are written off and credited.
Updated over 1 year ago