Contract Automation Terminology

In our terminology when we look at contracts we use the following terms, explained below

NameMeaning
PENDINGA new order that is not yet paid
AWAITING ACTIVATIONThis has been ordered but has not been setup - either because activation requires manual input or there was an error
ACTIVEAn active, and live contract
SUSPENDEDService is suspended, but invoicing still runs as normal and new invoices are generated.
CANCELLEDService is cancelled. No new invoices are generated but existing invoices remain unpaid.
CLOSEDAny unpaid invoices are written off and credited.