Go to upmind.comTry Upmind for freeGitHub
Documentation
Start typing to search…

How to sell WHM/cPanel hosting

Configure and sell cPanel hosting products with Upmind

📘

The Web Hosting management interface is currently being simplified. Quick actions will be available for most common features, including bulk management of domains and web servers. However, the below steps will continue to work and the future interface is completely compatible with anything you do here.

cPanel Overview

cPanel is the most popular hosting control panel on the market. It is software that sits on top of a web server and provides a user interface for managing websites and email.

cPanel servers can be used for shared and reseller hosting customers.

  • If you have a WHM Reseller account you are able to sell and manage cPanel shared Web Hosting.
  • If you have a WHM Root account you are able to provision cPanel shared webhosting and cPanel reseller Web Hosting.

To begin selling web hosting through Upmind on top of a cPanel server, you must have an active cPanel WHM login.


What you will need

  • A WHM account, which can be either a root access account or a reseller account.
  • An Upmind account

Generate an API Token in WHM

In WHM you need to generate an API Token. This is done in your WHM under Development> Manage API Tokens.

Manage API Tokens → Generate Token

When creating an API token, make sure to select all the necessary permissions. We recommend not setting an expiry date.

Make sure to fill in the Token name, not set the expire date and select all permissions

Once the API Token generated, make sure to note and copy the API token so it can be pasted into the Upmind configuration.

Adding a cPanel Server to Upmind

In Upmind you should add cPanel as a provision configuration. You can either do this

  • On the sidebar clickHost Control > Web Servers> Add New
  • On the sidebar go to Settings > Provision Configurations> Add New

You should fill it out as follows:

  1. Enter a Name for the server, typically something like cPanel or the server's hostname (e.g. server.yourdomain.com). Choose Web Hosting or any provision category name you've created. Choose cPanel as the Provider.
  2. The Hostname should be a resolvable hostname for your web server (e.g. server.yourdomain.com).
  3. Your WHM Username is the username you use to log in to WHM. This may be root or your reseller username if a reseller account.
  4. Enter the API Key you have generated in WHM.
  5. You can fill out optional metadata for this provider configuration. This allows Upmind to automatically deploy to specific servers. Read more about dynamic deployment.
  6. Finally, tick Accepting New Accounts if you wish to enable this server. Then click Create.

cPanel provision configuration


Create packages

When you create hosting packages in Upmind, you need choose cPanel as a provision provider. You will be asked for the Package Identifier. It's recommended to use the cPanel package name (case sensitive).

Get cPanel Package Identifier

In your WHM control panel, go to Packages > Add a Package to create a new one, or click on Edit Packages if you already have one.

  • The package name is the identifier you set when creating the package, usually in the format username_packagename.
  • This is the value you’ll need to enter in Upmind when configuring the hosting product.
In this example the package identifier is **1**

In this example, the package name is elviravi_Advanced

Configure Upmind products

In your Upmind admin area, under Host control > Web hosting click on the Hosting packages tab and click the Add new button to start configuring a new hosting package.

Give your product a name, then click Create

Give your product a name, then click Create

Now go to the product's Provisioning page and set the Provision provider to cPanel, and set the Package Identifier provision field to match your cPanel package name.

In the `Provision providers` section select Enhance, then click `Save`

In the Provision providers section select cPanel, then click Save

In the `Provision fields` section click on `Package Identifier` and enter the Enhance package **name** or **id** that you obtained earlier, then click `Save`

In the Provision fields section click on Package Identifier and enter the cPanel package name that you obtained earlier, then click Save

At this point your cPanel product provisioning is all set up and ready to go. For more information on setting up and selling hosting products in Upmind, refer to our first step and Web Hosting Quick Start guides.

Common cPanel Errors

Below are some frequent errors you might encounter when using cPanel with Upmind, along with simple explanations and solutions to help you resolve them quickly.

  1. Error Create Account: Forbidden Access Denied
  • Please ensure the hostname, username, and API key are entered correctly in the Settings → Provision configurations.

  1. Error If "xxxx" is not a valid package name, at /usr/local/Whostmg
  • You need to create a package in your Web Host Manager interface, and this needs to match with the package identifier you enter in Settings → Product Catalogue → [Product] → Provisioning → Package Identifier in Upmind.
Make sure the package identifier same with package in WHM

Ensure that the package identifier are the same as the package in WHM


  1. Error: You cannot create a session for the user 'xxx' because they do not exist
  • The cPanel account username is incorrect or the account does not exist on the server.

Updated 11 days ago