How to Format Email Templates

Email templates consist of three elements: text, HTML, and snippets of Twig code. This article shows you how to properly format templates used to create and send bulk client messages as well as emails sent to a single client.

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The same template structure (text, HTML, and Twig code) is used to create notifications (automated trigger-based messages).

Formatting text

Text in the Body can be formatted with basic HTML.

• Use <br /> to create line breaks.

Adding snippets

Code snippets can insert dynamic content into the message when a receiver opens the email message.

To insert a snippet:

1. Scroll down the screen and click a menu tab. Each tab holds a different collection of related code snippets.

• The tab options vary depending on the type of message you create.

2. Click a snippet to copy the code to the clipboard.
3. Click a spot in the Subject or Body field.
4. Paste the code into the field.
5. Add more snippets as required.
6. Click Save.

• Upmind displays the message on the page.

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Email templates are built with Twig codes. To learn more about this code syntax, open the Twig site.