What If Your Product or Service is Not Showing?

If products or services don’t appear on your frontend shopping cart, the following steps help ensure proper visibility.

Check payment gateway and currency support

Products require enabled payment gateways to be displayed, since customers need a payment method to complete purchases.

You can verify your payment gateways under Settings > **Payment Providers **under E-commerce settings, to make sure they support the currencies assigned to your products (found in Product > Billing).

A mismatch in supported currencies blocks product display and ordering. For detailed setup, see this guide on adding a payment gateway.

Ensure catalog display is activated

1. Go to Settings > User Interface under Branding and Customisation.

2. In the Client Area settings, find Show Catalog.

3. Choose one of:

• Always Show — Catalog visible to all visitors.
• Show to Logged in — Catalog visible only to logged-in customers.
• Hide — Catalog hidden from customers.

Select Always Show to guarantee product visibility.

Confirm products have prices

Upmind includes a default price list that sets basic pricing for each product or service. For more details, see this guide on how to create price lists.

🚧

Guest Checkouts

Subscription products won’t work with guest checkout since they need an account for recurring payments.