Create Product Notifications
Send messages automatically
This article shows you how to create automated product notifications. You define a trigger (e.g. someone buys a product), create a message (e.g. thanks for your purchase), and set a channel (e.g. email, Slack). After that's all set up, the process runs automatically. Upmind sends the message whenever the defined trigger occurs.
Creating a trigger
The first step is to create a product trigger. This is the event that causes Upmind to send a pre-defined message.
- Log in to your account.
- Click Settings.
- On the next page, click Products & Services.
- Scroll down the page and click a product.
- On the Product details page, click Product notifications under the Product details heading.
![a-1a.png 586](https://files.readme.io/745cd0e-a-1a.png)
Create a trigger
Selecting a trigger
- On the next page, click the Add button. The Add notification panel displays.
- Click the blank field.
- Select a trigger type.
![a-3.png 1048](https://files.readme.io/7679652-a-3.png)
Select a trigger
Create a message
- Enter a unique name for this notification (the client does not see this).
- Select message type: email, In-app, or Slack (choices depend on which notification channels you add to your store).
![a-4.png 1630](https://files.readme.io/2961920-a-4.png)
Choosing a party
Click the field and select a category of people to receive the message.
![a-5.png 1590](https://files.readme.io/713d998-a-5.png)
Creating a message template
- Enter a subject line for the message.
- Create the message body with a mix of text and code snippets.
If you are unsure how to create a message template with snippets of Twig code, see How to Format Email Templates.
![a-9.png 1572](https://files.readme.io/5952fd6-a-9.png)
Create a message
- Click Save.
- Click Create on the next panel. Upmind adds the message to the Product notification list.
- To edit the trigger or message, click the name.
- To delete a trigger, click the gear icon.
![a-7.png 1563](https://files.readme.io/62acb0b-a-7.png)
What the customer sees
In this example, we created a Thank you email message. Upmind sends the notification after a client orders a product and pays the invoice.
![b-1.png 1128](https://files.readme.io/0cfc6d6-b-1.png)
Thank you message
Updated over 2 years ago