Create Product Notifications

Upmind allows you to set up automated product notifications. You can set a trigger (like a purchase), create a message (such as a thank you), and choose a channel (email, Slack, etc.).

Once configured, Upmind automatically sends the notification whenever the trigger happens.

Create a trigger

1. Log in to the Upmind dashboard.
2. Access it from the dashboard by clicking on Store Catalogue.

3. You can also click Settings and select the Product Catalogue tile under Products and Promotions.

4. Choose a product and click Product notifications on the product details page.

Select a trigger

1. Click Add to create a notification.
2. Click the Trigger field and select the event that will activate this notification (e.g. product purchased, subscription renewed).

Create the notification message

1. Enter a unique Notification Name (internal use only).
2. Choose the Message Type: email, in-app, or Slack (depending on enabled notification channels).

3. Select the recipient group (clients, staff, etc.).

4. Compose the message subject and body using text and Twig code snippets for dynamic content.

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For help with Twig, see Upmind’s guide on how to format email templates.

Save and manage notifications

1. Click Save, then Create to finalise setup.
2. Notifications will be sent automatically when triggers occur.
3. To edit a notification, click its name in the list.
4. To delete, use the gear icon.

Customer view

Example: A Thank You email sent automatically after product purchase improves communication without manual intervention.