Payment Options Overview

Payment capture mode

This setting controls whether card payments are captured immediately or just authorized for later capture.

Immediate capture is useful to avoid chargebacks from fraudulent payments.

1. Direct Capture: Payment is taken right away.

2. Authorize: Payment is pre-approved and reserved on the customer’s card, allowing you to complete the charge later.

Authorization capture delay days

Set how many days after authorization the payment should be captured (applies if using Authorize mode).

Enable partial payments for clients

Allow clients to pay invoices in parts, not just in full.

Statement description

Set a description to appear on client statements (if supported by the payment processor).

Force card storage

Store card details securely for future use, if supported by the gateway.

Delete card only if replacement

Only remove a stored card if a new one is added and the account has active services.

Force auto payment for stored details

Automatically charge invoices using stored payment details.

Enable payment details store for shared invoices

Show Save payment details and Allow auto payment options for shared invoices.

Max authorization capture attempts

Maximum number of times to attempt capturing an authorized payment.

Invoice charge attempt interval days

Days between automatic charge attempts.

Max invoice charge attempts

Total number of automatic charge attempts for an invoice.

Reset payment attempts on successful payment

Resets payment attempts for overdue or unpaid invoices when a client pays another invoice, applying only to invoices that have reached the maximum payment attempts.

Days’ notice before card expiry notification

Number of days before the card expiry to notify the client.

Attempt other saved card on failed payments

Try other stored cards if the automatic payment on the main card fails.

Failed card cool-down charge interval

Wait time (in hours) before retrying a failed card payment. By default, this is set to 2 hours. Set it to 0 to disable this feature.

Invoice categories, for auto-charging

Select invoice types to auto-charge:

1. Recurring invoice = renewals
2. Initial invoice = new orders
3. Migration = upgrades/downgrades
4. One time service = one-time orders
5. Consolidation = invoice consolidations

Charge interval before due date

Days before the due date to attempt the first invoice charge.

Charge interval before due date (with pending payments)

For gateways that are not instant and can take time like Direct Debit, set days before due for pending payments.

Max days to attempt payment after charge date

On an import from an external system to Upmind, limit how long to keep trying to charge overdue imported services.

Payment days term priority

Choose which due date to use if multiple services on an invoice have different payment days.

• Smaller (the earlier due date)
• Bigger (the later due date)

Expiration notices

Set how many days before product expiry to send notifications.

Cancel invoices on stopped contract

Automatically cancel invoices older than X months for suspended/cancelled/closed contracts.

Purge pending payments after X days of inactivity

Automatically remove pending payments not completed after X days.

Credit limit

Allow clients to have a negative wallet balance up to a set limit.

Credit limit*

Maximum negative balance in your brand’s default currency.

Day of the month for generating wallet statement

Set the day each month to generate wallet statements.

Multi currency balance

Enable use of wallet balances across different currencies, with automatic conversion.

Auto consume balance on invoice due date

Automatically use wallet balance when an invoice is due.

Possible top-up

Control whether clients can top up their wallet, regardless of active services.

1. Allow top-ups for all clients.
2. Only allow top-ups for clients with active orders.
3. Never allow top-ups.

Force credit note on top-up

Always issue a credit note for wallet top-ups.

Top-up credit note tax template

Set the tax template for credit notes on wallet top-ups. If not set, the system will use the default tax template.