Action Management Tools
The Action Management Tools appear when using provisioning integrations like hosting, domains, etc. For this guide, we will use cPanel as an example. These tools are available in both the Admin Area and Client Area; however, the Client Area has limited options and certain actions still require Admin Area access.
Action Tools in Admin Area
To manage the provisioning actions in the Admin Area, follow these steps:
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Go to the Client Profile.
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Select Product & Service and choose the relevant product.
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Click the Manage tab.
In this section, you will find:

Actions:

Action Name | Functionality |
---|---|
Create Account | Used to create a new account for the client |
Get Info | To get the current provisioning details |
Get Usage Data | Shows the usage data for the service |
Login to Control Panel | Logs you directly into the control panel |
Make Reseller | Upgrades the account to a reseller with the specified username |
Revoke Reseller | Removes the reseller status from the account |
Change Password | Allows you to change the client’s account password |
Change Package | This let you change the account’s package or plan |
Suspend Account | Suspends the account in cPanel |
Unsuspend Account | Unsuspends the account in cPanel |
Delete Account | Deletes the account from cPanel |
Logs:
The Logs section allows you to view any errors related to provisioning, or actions initiated by the system or staff. This is useful for troubleshooting.

Other Configuration:
If you’re using a provisioning system that integrates with Upmind (like cPanel in this guide), you’ll see additional configuration options:
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Provision Configuration: Manage how the provisioning system is set up.
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Provision Fields: Most of the fields are populated automatically when the account is created. The data for these fields is pulled directly from your WHM (Web Host Manager) system.

Provision Fields in Admin Area

Provision Fields in Admin Area
Action Tools in Client Area
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Log in to the Client Area portal.
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Go to Product & Service and select the product you want to manage.
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In the Overview tab, you will find details such as:
- Web Hosting Details: Information about your web hosting package.
- Manage Your Web Hosting: Options to manage the hosting account, including:
- Change Password: Update the password for the hosting account.
- Login to Control Panel: Direct access to the hosting control panel.
Updated about 12 hours ago