How to Add Offline as a Payment Method

Offline payments allow customers to pay via cash, check, postal order, or other offline methods. This option is valuable for businesses serving regions or clients without access to online payment solutions. Offline payments require manual reconciliation, as there is a delay between payment and account update.

Bank transfers are sometimes considered an offline payment option, but are described in a separate guide.

Recommended process

Configure your store to automatically send an order confirmation with payment instructions when a customer selects this method at checkout. The order would include:

Your company name and mailing address.
Any relevant payment details (such as bank account or SWIFT code).

Once you confirm receipt of the offline payment, manually mark the invoice as paid and process the order.

Adding the Offline payment provider

Go to Settings > Payment Providers in Upmind.
Click Add Payment Provider.
Select Offline from the list.

Configuring details

Scroll down the page and add details.

Enter a display name.
(Optional) Add supported currencies.
Enter clear payment instructions for your customers.
Click Create.

What the customer sees

Customers see your payment instructions at checkout when choosing this method.

Editing the payment method

To update, go to Settings > Payment Providers, click the gear icon next to Offline, and select Edit.

Paid (clearing) invoice status

Go to Settings > Payment Options under E-commerce Settings.

In the Gateway Settings section, choose a payment method for the Invoice pending payment method provider. This specifies the payment method provider used to pay an invoice. If the selected provider requires manual or offline processing, the pending_payment_method property will be set to true.