| Term | Meaning |
|---|---|
| Pending | A new order that is not yet paid. |
| Awaiting Activation | This has been ordered and paid for but has not been setup, either because activation requires manual input, or there was an error. |
| Active | An active, paid, and live contract. |
| Suspended | Service is suspended, but invoicing still runs as normal, and new invoices are generated. |
| Cancelled | Service is cancelled. No new invoices are generated but existing invoices remain unpaid. |
| Closed | Any unpaid invoices are written off and credited. |
Product Management
Contract Automation Terminology
Contract Automation Terminology lets you automate the contracts based on several facts such as pending, subscription, renewal and many more. Check Now!
Understanding contract statuses helps manage customer subscriptions and automate lifecycle actions efficiently.