How to Manage the Basket

This guide shows you how to manage the basket by customising discounts for options and defining an abandoned basket. Other settings require advanced tweaks, which we discuss in other articles. These include:

Enabling option discounts

This global toggle enables or disables the discounts on product options.

Go to the Upmind dashboard.
Go to Settings > Order Options.

Scroll down to the Discount for options heading.
Click the toggle to the ON position to enable this control.

When enabled, product discounts extend to their options. When disabled, a product discount does not apply to the product option.

Defining an abandoned basket

Set the number of hours of inactivity before Upmind automatically abandons the customer’s basket.

Go to the Basket heading.
Enter the number of hours of inactivity in the field.
Check the box to change basket prices to the customer account’s preferred currency when possible.

Setting miscellaneous terms

The Misc section lets you define specific invoice and checkout display settings.

Invoice notes

Check the box to automatically generate a ticket when the customer enters text into the Notes field in the basket.

Invoice terms

Check the box to automatically open a support ticket when a client adds a note to a purchase.
Set the number of days to cancel an unpaid initial invoice.
Set the number of days to cancel an unpaid pro-rata invoice.

Checkout items

Check the box to enable the Pay Later option in the checkout.
Set the basket display price. Choose the highest or lowest figure price based on average monthly rates.
Check the box to display promo prices.