How to Reset Brand Data

If you are preparing to launch or need to change your brand’s base currency, resetting your brand’s test data might be necessary. If you only have test clients and orders, you can request that your brand data be reset. Resetting clears all client, order, invoice, log, and transaction data while keeping your products and settings intact.

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Preconditions

• Only proceed if you have no live customer data.
• Make sure you have a backup if needed, since this action is irreversible.

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Enabling data reset

1. Log in to your Upmind Admin.
2. Go to Settings > Brand Settings under Branding and Customisation.

3. Locate and tick the checkbox for Reset brand data.

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Requesting the reset

With the checkbox enabled, submit a support ticket to Upmind requesting a brand data reset.

1. Go to Manage my Upmind.

2. Click on Support and then click Open new ticket.

The Support team will process the request and perform the reset on your behalf.