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Manual commission requests let affiliates request their commissions directly. Once enabled, affiliates with an available balance will see a button in their account to submit a withdrawal request. When submitted, a ticket is automatically created and sent to the selected department for processing. To enable manual withdrawal requests as an admin, follow these steps:
  1. Go to Settings → Affiliate → General Settings.
  2. Tick the box for Withdrawal Request.
  3. Select the department that will handle withdrawal tickets.
  4. Click Save.
Settings → Affiliate → General Settings

Client Area View

If the client has an available balance, they will see a Request Withdrawal button. Clicking this creates a ticket in the chosen department.
Client area → My Account → Affiliate Program → Commissions

Managing Requests in Admin Area

When a withdrawal request is submitted, a ticket is automatically created for the admin. After reviewing and approving the request, you can process the payout by going to the client’s profile → Account → Affiliate Account → Commissions tab.
Affiliate Account → Commissions