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Monitor account access and spot unrecognised login activity. Upmind logs all sign-in activity for both clients and staff, including the IP address and approximate location of each attempt. You can review these logs to identify any logins you don’t recognise.

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Viewing staff login attempts

  1. Go to Settings > Staff Users.
Settings > Staff Users

Settings > Staff Users

  1. Click the three dots next to the staff member and select Manage User.
Manage user

Manage user

  1. Navigate to Logs > Login Attempt Logs to view their sign-in history.
Logs > Login Attempt Logs (staff)

Logs > Login Attempt Logs (staff)

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Viewing client login attempts

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From the Admin area

  1. Go to Clients and select the client you want to review.
  2. Navigate to Logs > Login Attempt Logs to view their sign-in history.
Logs > Login Attempt Logs (admin area)

Logs > Login Attempt Logs (admin area)

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From the Client area

Clients can also view their own login activity directly from their account.
  1. Log in to the client area and go to My Account.
  2. Navigate to Logs > Login Attempt Logs to view recent sign-in activity.
Logs > Login Attempt Logs (client area)

Logs > Login Attempt Logs (client area)