> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upmind.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Use Different Payment Methods

> Optimally set up payment methods on invoices

This guide will show you how to use different payment methods on [renewal invoices](/using-upmind/invoicing-and-taxes/how-to-configure-invoice-settings#recurring-invoice-generation) and set them up for [automatic payment](/using-upmind/payment-methods/how-to-set-up-automatic-payments) processing from the admin and client areas.

To learn how to add different payment gateways, follow this [guide](/using-upmind/payment-methods/payments-in-upmind/available-payment-gateways).

## Admin area

If a client’s card fails to pay a renewal invoice, staff or admins can assist by using a different payment method.

Admins can only use another saved card or add a new card for payments if the client has shared their card details and given permission.

For **PayPal** and **MercadoPago Other Payments**, it will be redirected to their respective account to complete the payment.

Here are the steps:

1. Log in to your Upmind **Admin Dashboard**.

2. Select `Clients` from the left panel.

<Frame caption="Select clients">
  <img src="https://mintcdn.com/upmind/92wYnpdR_k6AjH3x/images/fb/50d94f38b99580cc.png?fit=max&auto=format&n=92wYnpdR_k6AjH3x&q=85&s=d756271b0395b378fe28f4f22fca14ae" alt="Select clients" width="273" height="330" data-path="images/fb/50d94f38b99580cc.png" />
</Frame>

3. Click on the **Client** with the unpaid invoice.

<Frame caption="Select the client">
  <img src="https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c0ca45d957744547.png?fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=f4d8552c37b1d21aa59c51f42ecd7a2e" alt="Select the client" width="514" height="451" data-path="images/fb/c0ca45d957744547.png" />
</Frame>

4. Go to `Billing` and then `Invoices`.

<Frame caption="Select invoices">
  <img src="https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/78cfabd7f2609e27.png?fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=c7acb4ee52e994f1a882e88b715c8bb2" alt="Select invoices" width="296" height="320" data-path="images/fb/78cfabd7f2609e27.png" />
</Frame>

5. Find the unpaid Invoice.

<Frame caption="Unpaid invoice">
  <img src="https://mintcdn.com/upmind/bPO2bBzOxYQR4tYr/images/fb/fc94cbb9e664661a.png?fit=max&auto=format&n=bPO2bBzOxYQR4tYr&q=85&s=0f449dc5ff347dbf5641bb8a294c931b" alt="Unpaid invoice" width="683" height="397" data-path="images/fb/fc94cbb9e664661a.png" />
</Frame>

6. Click **Pay Now**.

<Frame caption="Pay now">
  <img src="https://mintcdn.com/upmind/ObllJJl59DabnmMn/images/fb/c9d4a32b7752d3ca.png?fit=max&auto=format&n=ObllJJl59DabnmMn&q=85&s=bc35c61c620ffca0155cdb036b91f0de" alt="Pay now" width="689" height="327" data-path="images/fb/c9d4a32b7752d3ca.png" />
</Frame>

7. As an admin or staff member, you can help process a client’s payment using their saved card or any of the existing payment methods they have added. In the example shown in the screenshot, the available methods are **Stripe** and **PayPal**.

<Frame caption="New payment method">
  <img src="https://mintcdn.com/upmind/1xguIfYUrfespmVI/images/fb/850cbc686cff6d34.png?fit=max&auto=format&n=1xguIfYUrfespmVI&q=85&s=a150b4cbd7c64436c15e5f9dc59532f4" alt="New payment method" width="576" height="510" data-path="images/fb/850cbc686cff6d34.png" />
</Frame>

### How to change the default payment method from the admin area

Admins can only change the default card. The automatic payment setting is applied when the card is initially added and saved.

1. Select your **Client** and then go to `Payment Methods` from `Billing`.

<Frame caption="Select payment methods">
  <img src="https://mintcdn.com/upmind/FQ1NhxALxjSHvvWW/images/fb/b2ab1c2a16395aba.png?fit=max&auto=format&n=FQ1NhxALxjSHvvWW&q=85&s=8171fff614df676b4565cbfbb7aec9e2" alt="Select payment methods" width="594" height="430" data-path="images/fb/b2ab1c2a16395aba.png" />
</Frame>

2. You can make a new card automatically charge for the renewal invoice by making it the **Default**.

<Frame caption="Make default">
  <img src="https://mintcdn.com/upmind/2ooSxDpt6PiIGMr-/images/fb/04f09e2f39ad55c1.png?fit=max&auto=format&n=2ooSxDpt6PiIGMr-&q=85&s=aad2600016484eb34901be055ad46bcb" alt="Make default" width="840" height="346" data-path="images/fb/04f09e2f39ad55c1.png" />
</Frame>

## Client area

Your client can also pay their renewal invoice using a different payment method from the client area. Here’s how to do it:

1. Log in to the **Client Area**.

2. Select `Billing` and go to `My Invoices`.

<Frame caption="Select my invoices">
  <img src="https://mintcdn.com/upmind/bPO2bBzOxYQR4tYr/images/fb/ffb024d191f8e53e.png?fit=max&auto=format&n=bPO2bBzOxYQR4tYr&q=85&s=5d54761a4e305aca02d89e91d6a0d365" alt="Select my invoices" width="1180" height="511" data-path="images/fb/ffb024d191f8e53e.png" />
</Frame>

3. Select the unpaid `Invoice` and click **Pay Now**.

<Frame caption="Pay now">
  <img src="https://mintcdn.com/upmind/z5ofg3t7by4uN44v/images/fb/f332513aa5e2939b.png?fit=max&auto=format&n=z5ofg3t7by4uN44v&q=85&s=6c7b3fec324352d93f79095ff19bc7aa" alt="Pay now" width="714" height="244" data-path="images/fb/f332513aa5e2939b.png" />
</Frame>

4. Similar to **Admin**, you can make the payment with the existing card or use a different payment method.

<Frame caption="New payment method">
  <img src="https://mintcdn.com/upmind/c5sDUwEs8YpzGbjA/images/fb/9507fadced3b8f84.png?fit=max&auto=format&n=c5sDUwEs8YpzGbjA&q=85&s=1d6d8110e0f7ad836cc8d545afffce9e" alt="New payment method" width="565" height="441" data-path="images/fb/9507fadced3b8f84.png" />
</Frame>

Some payment methods, like **PayPal**, cannot be saved. The client will be redirected to their PayPal account to complete the payment.

### How to change the default payment method from the client area

Clients can only change the default card. The automatic payment setting is applied when the card is initially added and saved.

1. Go to `Billing` and select `Payment Methods`.

2. You can make a new card automatically charge for the renewal invoice by making it the **Default**.

<Frame caption="Make default">
  <img src="https://mintcdn.com/upmind/kAlrCUxI2nwYz4_i/images/fb/1b79accd25dbe459.png?fit=max&auto=format&n=kAlrCUxI2nwYz4_i&q=85&s=c25a13563307f41e312d3c17b186c9de" alt="Make default" width="1169" height="435" data-path="images/fb/1b79accd25dbe459.png" />
</Frame>

## Notify clients about card expiry

You can set up notifications to alert clients several days before their cards expire. This will help to ensure timely reminders and avoid missed payments.

This works for multiple payment methods and can be customised to your preference.

<Frame caption="Configure notification (Settings > Payment options > Billing automation)">
  <img src="https://mintcdn.com/upmind/c5sDUwEs8YpzGbjA/images/fb/965e946e776b0b25.png?fit=max&auto=format&n=c5sDUwEs8YpzGbjA&q=85&s=8f5584b63cf2567e866ef54e870e0977" alt="Configure notification (Settings > Payment options > Billing automation)" data-og-width="647" width="647" data-og-height="107" height="107" data-path="images/fb/965e946e776b0b25.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/c5sDUwEs8YpzGbjA/images/fb/965e946e776b0b25.png?w=280&fit=max&auto=format&n=c5sDUwEs8YpzGbjA&q=85&s=69426bcf147a74e0dae574e3fbe196a3 280w, https://mintcdn.com/upmind/c5sDUwEs8YpzGbjA/images/fb/965e946e776b0b25.png?w=560&fit=max&auto=format&n=c5sDUwEs8YpzGbjA&q=85&s=879bedff258e742f2eb2be0bdfe58d43 560w, https://mintcdn.com/upmind/c5sDUwEs8YpzGbjA/images/fb/965e946e776b0b25.png?w=840&fit=max&auto=format&n=c5sDUwEs8YpzGbjA&q=85&s=c7df74ec815d7d144adfce9490c4c33c 840w, https://mintcdn.com/upmind/c5sDUwEs8YpzGbjA/images/fb/965e946e776b0b25.png?w=1100&fit=max&auto=format&n=c5sDUwEs8YpzGbjA&q=85&s=d7d1b26ad71783bf1eee7b4a9b698e59 1100w, https://mintcdn.com/upmind/c5sDUwEs8YpzGbjA/images/fb/965e946e776b0b25.png?w=1650&fit=max&auto=format&n=c5sDUwEs8YpzGbjA&q=85&s=9dc2fcb3eded366f0ed8b25c841d02d5 1650w, https://mintcdn.com/upmind/c5sDUwEs8YpzGbjA/images/fb/965e946e776b0b25.png?w=2500&fit=max&auto=format&n=c5sDUwEs8YpzGbjA&q=85&s=5370ef0d8cb88ab9b47a756996f35e4b 2500w" />
</Frame>

You can also review our guide explaining [Payment Options](/using-upmind/payment-methods/payment-options-overview#/) in Upmind.

## To prevent automatic payment failure

If you have other cards saved as payments for your clients, Upmind will automatically switch to another backup card if there is an automatic payment failure on the primary one.

<Frame caption="Enable/disable attempts (Settings > Payment options > Billing automation)">
  <img src="https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/7a5be61079172527.png?fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=426fb0de869ff4c0f1be8b426ae7cd35" alt="Enable/disable attempts (Settings > Payment options > Billing automation)" data-og-width="638" width="638" data-og-height="203" height="203" data-path="images/fb/7a5be61079172527.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/7a5be61079172527.png?w=280&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=6ee6bb746422bdecb320430cabfcbde7 280w, https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/7a5be61079172527.png?w=560&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=136156abd67f62454148bab5e36af586 560w, https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/7a5be61079172527.png?w=840&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=a576be3b52e96c2e71f1ab30cc655fb6 840w, https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/7a5be61079172527.png?w=1100&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=b0726384fce0237675efa2387f677c41 1100w, https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/7a5be61079172527.png?w=1650&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=e928c9d504ce4f16a398fbf2590b1211 1650w, https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/7a5be61079172527.png?w=2500&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=c79402e26d3fb7e5f9db7371fc884852 2500w" />
</Frame>

This is also the case if a contract product does not have any payment method assigned, but the client has a saved card.

You may lower or completely disable the interval time after a failed payment attempt before trying the same payment method again. The default system is set to 2.

**Example**:

1. A client has 10 invoices scheduled for auto payment today and only one card on file.

2. The payment for the 3rd invoice fails.

3. The card will be temporarily unavailable for use for the next 2 hours during the cool-down period.

## To reset payment attempts after a successful payment

When a client successfully pays an invoice, Upmind can automatically reset the payment attempts for any other unpaid or overdue invoices they have.

This means if those invoices had previously reached the maximum number of payment tries without success, the system will give them a fresh start to process payments again.

<Frame caption="Enable/disable attempts (Settings > Payment options > Billing automation)">
  <img src="https://mintcdn.com/upmind/z5ofg3t7by4uN44v/images/fb/e8fc4fd95cf2e781.png?fit=max&auto=format&n=z5ofg3t7by4uN44v&q=85&s=512b257098a2abc0e017e28a84cbf003" alt="Enable/disable attempts (Settings > Payment options > Billing automation)" data-og-width="633" width="633" data-og-height="219" height="219" data-path="images/fb/e8fc4fd95cf2e781.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/z5ofg3t7by4uN44v/images/fb/e8fc4fd95cf2e781.png?w=280&fit=max&auto=format&n=z5ofg3t7by4uN44v&q=85&s=f65bfe701d093995e077009c5f3bba89 280w, https://mintcdn.com/upmind/z5ofg3t7by4uN44v/images/fb/e8fc4fd95cf2e781.png?w=560&fit=max&auto=format&n=z5ofg3t7by4uN44v&q=85&s=e05f3a913b1c3f3ffb433fcf42a1a475 560w, https://mintcdn.com/upmind/z5ofg3t7by4uN44v/images/fb/e8fc4fd95cf2e781.png?w=840&fit=max&auto=format&n=z5ofg3t7by4uN44v&q=85&s=9736f44d95e690e5fc5faeb963d11499 840w, https://mintcdn.com/upmind/z5ofg3t7by4uN44v/images/fb/e8fc4fd95cf2e781.png?w=1100&fit=max&auto=format&n=z5ofg3t7by4uN44v&q=85&s=14f38ff3c4b5efdd3cc80e93ec08a552 1100w, https://mintcdn.com/upmind/z5ofg3t7by4uN44v/images/fb/e8fc4fd95cf2e781.png?w=1650&fit=max&auto=format&n=z5ofg3t7by4uN44v&q=85&s=8cc561c964ead90691824f81bd0617a5 1650w, https://mintcdn.com/upmind/z5ofg3t7by4uN44v/images/fb/e8fc4fd95cf2e781.png?w=2500&fit=max&auto=format&n=z5ofg3t7by4uN44v&q=85&s=bd9c6c7f144277fdda11f9c433ed2078 2500w" />
</Frame>

This helps avoid unnecessary payment failures and keeps billing running smoothly, ensuring clients have more chances to clear their outstanding balances automatically.
