> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upmind.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Add Offline as a Payment Method

> Give customers an offline option

**Offline payments** allow customers to pay via cash, check, postal order, or other offline methods. This option is valuable for businesses serving regions or clients without access to online payment solutions.

Offline payments require manual reconciliation, as there is a delay between payment and account update.

<Note>
  Bank transfers are sometimes considered an offline payment option, but are described in a separate **[<u>guide</u>](/using-upmind/payment-methods/how-to-add-payment-gateways/how-to-add-bank-transfer-as-a-payment-method#/).**
</Note>

### Recommended process

Configure your store to automatically send an order confirmation with payment instructions when a customer selects this method at checkout. The order would include:

* Your company name and mailing address.
* Any relevant payment details (such as bank account or SWIFT code).

Once you confirm receipt of the offline payment, manually mark the invoice as paid and process the order.

## Adding the Offline payment provider

1. Go to **Settings** > **Payment Providers** in Upmind.
2. Click **Add Payment Provider**.
3. Select `Offline` from the list.

<Frame caption="Select payment provider">
  <img src="https://mintcdn.com/upmind/wRuKrNY12tQZY8Rr/images/fb/35c7fa89a4c43925.png?fit=max&auto=format&n=wRuKrNY12tQZY8Rr&q=85&s=b636b62e8b8ed950daa77691d7b35fe4" alt="Select payment provider" width="1548" height="610" data-path="images/fb/35c7fa89a4c43925.png" />
</Frame>

## Configuring details

Scroll down the page and add details.

1. Enter a display name.
2. (Optional) Add supported currencies.
3. Enter clear payment instructions for your customers.
4. Click Create.

<Frame caption="Add details">
  <img src="https://mintcdn.com/upmind/pcUdSuxUJ6LgBXnd/images/fb/a284f81d3a7cb010.png?fit=max&auto=format&n=pcUdSuxUJ6LgBXnd&q=85&s=eb7bc721965563b8db4cd05fb5275e68" alt="Add details" width="1458" height="610" data-path="images/fb/a284f81d3a7cb010.png" />
</Frame>

### What the customer sees

Customers see your payment instructions at checkout when choosing this method.

<Frame caption="Instructions at checkout">
  <img src="https://mintcdn.com/upmind/wRuKrNY12tQZY8Rr/images/fb/3870ed304c5a2831.png?fit=max&auto=format&n=wRuKrNY12tQZY8Rr&q=85&s=cf752b9520ca97ebc915de0d6982bd99" alt="Instructions at checkout" width="1839" height="1247" data-path="images/fb/3870ed304c5a2831.png" />
</Frame>

## Editing the payment method

To update, go to **Settings** > **Payment Providers**, click the gear icon next to `Offline`, and select **Edit**.

<Frame caption="Edit payment provider">
  <img src="https://mintcdn.com/upmind/kAlrCUxI2nwYz4_i/images/fb/1f54224d0b617491.png?fit=max&auto=format&n=kAlrCUxI2nwYz4_i&q=85&s=579decc804121ac767d3158f7ef3a614" alt="Edit payment provider" width="1694" height="646" data-path="images/fb/1f54224d0b617491.png" />
</Frame>

## Paid (clearing) invoice status

1. Go to **Settings** > **Payment Options** under **E-commerce Settings**.

<Frame caption="Settings > Payment Options">
  <img src="https://mintcdn.com/upmind/X5IP-4aZNRjmQgSU/images/image-23.png?fit=max&auto=format&n=X5IP-4aZNRjmQgSU&q=85&s=c96c3dcd7318be7cc2a1af2348446e96" alt="Settings > Payment Options" data-og-width="2804" width="2804" data-og-height="1276" height="1276" data-path="images/image-23.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/X5IP-4aZNRjmQgSU/images/image-23.png?w=280&fit=max&auto=format&n=X5IP-4aZNRjmQgSU&q=85&s=6b1aeca5d8e48a8d68f367b6b3d22b08 280w, https://mintcdn.com/upmind/X5IP-4aZNRjmQgSU/images/image-23.png?w=560&fit=max&auto=format&n=X5IP-4aZNRjmQgSU&q=85&s=1b9e47d608becb366a497e2a89a3d4cb 560w, https://mintcdn.com/upmind/X5IP-4aZNRjmQgSU/images/image-23.png?w=840&fit=max&auto=format&n=X5IP-4aZNRjmQgSU&q=85&s=dac1b3490f5fb12c7deca995c479a62c 840w, https://mintcdn.com/upmind/X5IP-4aZNRjmQgSU/images/image-23.png?w=1100&fit=max&auto=format&n=X5IP-4aZNRjmQgSU&q=85&s=0d6e511979a3881889c9ffdbb2b11d65 1100w, https://mintcdn.com/upmind/X5IP-4aZNRjmQgSU/images/image-23.png?w=1650&fit=max&auto=format&n=X5IP-4aZNRjmQgSU&q=85&s=238e13fc2fa18bed3ef7015b3def62ef 1650w, https://mintcdn.com/upmind/X5IP-4aZNRjmQgSU/images/image-23.png?w=2500&fit=max&auto=format&n=X5IP-4aZNRjmQgSU&q=85&s=78c9bf890dc8c021f59e09f4b84fda8a 2500w" />
</Frame>

2. In the **Gateway Settings** section, choose a payment method for the **Invoice pending payment method provider**. This specifies the payment method provider used to pay an invoice. If the selected provider requires manual or offline processing, the pending\_payment\_method property will be set to true.

<Frame caption="Invoice pending payment method provider">
  <img src="https://mintcdn.com/upmind/X5IP-4aZNRjmQgSU/images/image-24.png?fit=max&auto=format&n=X5IP-4aZNRjmQgSU&q=85&s=8f5cfddf0d31c51536c661e82e88b841" alt="Invoice pending payment method provider" width="2806" height="448" data-path="images/image-24.png" />
</Frame>

3. The invoice paid with the offline payment method will then have Paid (Clearing) status.

<Frame caption="Invoice paid with an offline payment provider">
  <img src="https://mintcdn.com/upmind/X5IP-4aZNRjmQgSU/images/image-25.png?fit=max&auto=format&n=X5IP-4aZNRjmQgSU&q=85&s=67ddb13d51b93f0d0d89785c933be198" alt="Invoice paid with an offline payment provider" width="1652" height="1538" data-path="images/image-25.png" />
</Frame>

<Frame caption="Paid (clearing) status">
  <img src="https://mintcdn.com/upmind/X5IP-4aZNRjmQgSU/images/image-26.png?fit=max&auto=format&n=X5IP-4aZNRjmQgSU&q=85&s=d9c34703771a0861bd6062a36e84153e" alt="Paid (clearing) status" width="2798" height="1440" data-path="images/image-26.png" />
</Frame>
