> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upmind.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Legacy Invoices

> View and analyse historical billing data imported from a previous platform.

When invoices are imported into Upmind from WHMCS or via CSV, they are stored as **Legacy Invoices**. These are a read-only representation of your clients' historical billing data from your previous platform, giving clients continued access to their past invoice records after migration.

Legacy invoices are available for reference only. They are not active invoices within Upmind, which means they cannot be paid, cancelled, or refunded. No billing actions can be taken on them.

For more information on importing data, follow this [<u>guide</u>](/setup-and-configuration/importing-data/importing-csv-data).

## Where to find legacy invoices

Legacy invoices can be accessed in two places.

**From the Billing section:**

1. Go to **Billing** in the left menu.

2. Select the **Legacy Invoices** tab.

<Frame caption="Billing > Legacy invoices">
  <img src="https://mintcdn.com/upmind/h8h5zREaX7k8Y-3x/images/fb/0e03a1dd1ab7fd73.png?fit=max&auto=format&n=h8h5zREaX7k8Y-3x&q=85&s=8e4ef0054abaf76eeb29f7f4acfb0bf5" alt="Billing > Legacy invoices" data-og-width="444" width="444" data-og-height="1160" height="1160" data-path="images/fb/0e03a1dd1ab7fd73.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/h8h5zREaX7k8Y-3x/images/fb/0e03a1dd1ab7fd73.png?w=280&fit=max&auto=format&n=h8h5zREaX7k8Y-3x&q=85&s=41a8543d951d7fae936c5a9d239fe833 280w, https://mintcdn.com/upmind/h8h5zREaX7k8Y-3x/images/fb/0e03a1dd1ab7fd73.png?w=560&fit=max&auto=format&n=h8h5zREaX7k8Y-3x&q=85&s=849934a7912720e748bce13bf8e1989b 560w, https://mintcdn.com/upmind/h8h5zREaX7k8Y-3x/images/fb/0e03a1dd1ab7fd73.png?w=840&fit=max&auto=format&n=h8h5zREaX7k8Y-3x&q=85&s=4f818edceb4ce910dc16d7c13aba842e 840w, https://mintcdn.com/upmind/h8h5zREaX7k8Y-3x/images/fb/0e03a1dd1ab7fd73.png?w=1100&fit=max&auto=format&n=h8h5zREaX7k8Y-3x&q=85&s=40bd2ceabb41889766f866d28681227f 1100w, https://mintcdn.com/upmind/h8h5zREaX7k8Y-3x/images/fb/0e03a1dd1ab7fd73.png?w=1650&fit=max&auto=format&n=h8h5zREaX7k8Y-3x&q=85&s=0afd1240dd121b17634e15c2eab9b802 1650w, https://mintcdn.com/upmind/h8h5zREaX7k8Y-3x/images/fb/0e03a1dd1ab7fd73.png?w=2500&fit=max&auto=format&n=h8h5zREaX7k8Y-3x&q=85&s=ebb73d3b0bceeec1a468c45b0238e9ff 2500w" />
</Frame>

<Frame caption="Legacy invoices">
  <img src="https://mintcdn.com/upmind/kXD0Ya8PpcxxNm6Q/images/fb/44fe3cc1cb223a7a.png?fit=max&auto=format&n=kXD0Ya8PpcxxNm6Q&q=85&s=5f061beeb20c443883a33893f52670b7" alt="Legacy invoices" width="1392" height="844" data-path="images/fb/44fe3cc1cb223a7a.png" />
</Frame>

**From a client profile:**

1. Go to **Clients** and select the client.

2. Click **Billing** in the client profile.

3. Select the **Legacy Invoices** tab.

<Frame caption="Clients > Billing > Legacy invoices">
  <img src="https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c0b8fedacd82092a.png?fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=53f3570d3a6d8edd6552eda9330429e1" alt="Clients > Billing > Legacy invoices" data-og-width="1402" width="1402" data-og-height="472" height="472" data-path="images/fb/c0b8fedacd82092a.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c0b8fedacd82092a.png?w=280&fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=d4caae6f13744a7d94d43e28be79a3cc 280w, https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c0b8fedacd82092a.png?w=560&fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=6fe7cee7bdd531761d6a02f4ba6d6e20 560w, https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c0b8fedacd82092a.png?w=840&fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=c6251eaa40a467c56b93311ec11e242e 840w, https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c0b8fedacd82092a.png?w=1100&fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=ff842a4da1934f52605450e0e42da8e8 1100w, https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c0b8fedacd82092a.png?w=1650&fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=318134cfeade81a999dc449c90cf143f 1650w, https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c0b8fedacd82092a.png?w=2500&fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=7580cc15c6f7380d92d5d4e27afb1eb5 2500w" />
</Frame>

From here, you and your clients can view the full details of any imported invoice for reference.

Clients can also view Legacy invoices in the client area from **Billing** > **My Legacy Invoices**.

<Frame caption="Billing > My legacy invoices">
  <img src="https://mintcdn.com/upmind/kAlrCUxI2nwYz4_i/images/fb/1c13a0b178f57ad6.png?fit=max&auto=format&n=kAlrCUxI2nwYz4_i&q=85&s=d0502661b54669f138aa2455788945f5" alt="Billing > My legacy invoices" data-og-width="1402" width="1402" data-og-height="550" height="550" data-path="images/fb/1c13a0b178f57ad6.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/kAlrCUxI2nwYz4_i/images/fb/1c13a0b178f57ad6.png?w=280&fit=max&auto=format&n=kAlrCUxI2nwYz4_i&q=85&s=4a3f73061330ff37055a537c95eb8ef0 280w, https://mintcdn.com/upmind/kAlrCUxI2nwYz4_i/images/fb/1c13a0b178f57ad6.png?w=560&fit=max&auto=format&n=kAlrCUxI2nwYz4_i&q=85&s=e224939b5964753b113cf0b71ba64839 560w, https://mintcdn.com/upmind/kAlrCUxI2nwYz4_i/images/fb/1c13a0b178f57ad6.png?w=840&fit=max&auto=format&n=kAlrCUxI2nwYz4_i&q=85&s=0cc27b93f0832b2070063eb9a5ad1c54 840w, https://mintcdn.com/upmind/kAlrCUxI2nwYz4_i/images/fb/1c13a0b178f57ad6.png?w=1100&fit=max&auto=format&n=kAlrCUxI2nwYz4_i&q=85&s=bfb008c417e3433053341d0163e96585 1100w, https://mintcdn.com/upmind/kAlrCUxI2nwYz4_i/images/fb/1c13a0b178f57ad6.png?w=1650&fit=max&auto=format&n=kAlrCUxI2nwYz4_i&q=85&s=97d86b0d50eeb8c7840e3f93393c2d15 1650w, https://mintcdn.com/upmind/kAlrCUxI2nwYz4_i/images/fb/1c13a0b178f57ad6.png?w=2500&fit=max&auto=format&n=kAlrCUxI2nwYz4_i&q=85&s=f5f4a8a9f43892d066d7dc256c8eb2ff 2500w" />
</Frame>

## What legacy invoices can and cannot do

Legacy invoices are strictly read-only records. Once imported, they reflect the billing history from your previous platform exactly as it was at the time of migration.

**You can:**

* View invoice details, line items, and amounts.

* Reference historical billing records for a client.

**You cannot:**

* Collect payment on a legacy invoice.

* Cancel or void a legacy invoice.

* Issue a refund against a legacy invoice.

If a client needs a corrected or reissued invoice for past services, a new invoice will need to be created manually in Upmind.

## Frequently asked questions

**What happens to invoices that were unpaid at the time of import?**

If an invoice was marked as unpaid in WHMCS or your CSV data, it will appear as **replaced** in Upmind. This means it is no longer treated as an outstanding invoice to be collected.

If the associated service is still active and requires billing, Upmind will automatically generate a new invoice based on the service's next due date. The client will receive the new invoice through the normal billing process, and it can be paid, tracked, and managed like any other Upmind invoice.
