> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upmind.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Use Credit Limit

> Manage prepaid balances and limits.

The **credit limit** feature lets clients use their wallet balances below zero up to a set limit, providing greater flexibility.

This guide explains how to set and manage credit limits and wallet statements at both the **Brand** and **Client** levels.

## Configuring the credit limit at the brand level

1. Go to **Settings** > **Payment Options** under Ecommerce Settings.

2. Scroll to **Client Wallet**.

3. Check the box to enable **Credit Limit** and set the maximum amount you want to allow.

4. Choose the **day of the month for generating the wallet statement**.

<Frame caption="Payment options > Client wallet">
  <img src="https://mintcdn.com/upmind/kXD0Ya8PpcxxNm6Q/images/fb/427916403d71c209.png?fit=max&auto=format&n=kXD0Ya8PpcxxNm6Q&q=85&s=1e366d03b3e00f2470decfd2051b30bf" alt="Payment options > Client wallet" data-og-width="1512" width="1512" data-og-height="446" height="446" data-path="images/fb/427916403d71c209.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/kXD0Ya8PpcxxNm6Q/images/fb/427916403d71c209.png?w=280&fit=max&auto=format&n=kXD0Ya8PpcxxNm6Q&q=85&s=46d7f4623cfe1fb478402814d3acf9f0 280w, https://mintcdn.com/upmind/kXD0Ya8PpcxxNm6Q/images/fb/427916403d71c209.png?w=560&fit=max&auto=format&n=kXD0Ya8PpcxxNm6Q&q=85&s=9debd81ce222720f4892ed8da2d3c275 560w, https://mintcdn.com/upmind/kXD0Ya8PpcxxNm6Q/images/fb/427916403d71c209.png?w=840&fit=max&auto=format&n=kXD0Ya8PpcxxNm6Q&q=85&s=0988e4957cb8df12f6e940faec711058 840w, https://mintcdn.com/upmind/kXD0Ya8PpcxxNm6Q/images/fb/427916403d71c209.png?w=1100&fit=max&auto=format&n=kXD0Ya8PpcxxNm6Q&q=85&s=7b63db9f844a37d7b414c3cbd4648141 1100w, https://mintcdn.com/upmind/kXD0Ya8PpcxxNm6Q/images/fb/427916403d71c209.png?w=1650&fit=max&auto=format&n=kXD0Ya8PpcxxNm6Q&q=85&s=fa26791eb13df09760ab8a3d2fd61cec 1650w, https://mintcdn.com/upmind/kXD0Ya8PpcxxNm6Q/images/fb/427916403d71c209.png?w=2500&fit=max&auto=format&n=kXD0Ya8PpcxxNm6Q&q=85&s=b0537b4f670218515ab5d3fcb08c5c85 2500w" />
</Frame>

<Warning>
  The credit limit operates in the brand's default currency.
</Warning>

## Setting the credit limit at the client level

1. Go to `Clients` and select a client.

2. Click **Billing** > **Account Credit**.

<Frame caption="Billing > Account credit">
  <img src="https://mintcdn.com/upmind/ObllJJl59DabnmMn/images/fb/d22433b5da4e7964.png?fit=max&auto=format&n=ObllJJl59DabnmMn&q=85&s=b739610ad50a39226995c33a014dcad0" alt="Billing > Account credit" data-og-width="886" width="886" data-og-height="850" height="850" data-path="images/fb/d22433b5da4e7964.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/ObllJJl59DabnmMn/images/fb/d22433b5da4e7964.png?w=280&fit=max&auto=format&n=ObllJJl59DabnmMn&q=85&s=51b11d41f0088c27b60327a224e542e2 280w, https://mintcdn.com/upmind/ObllJJl59DabnmMn/images/fb/d22433b5da4e7964.png?w=560&fit=max&auto=format&n=ObllJJl59DabnmMn&q=85&s=10d72057c4c97e3ffed028d12a687ba1 560w, https://mintcdn.com/upmind/ObllJJl59DabnmMn/images/fb/d22433b5da4e7964.png?w=840&fit=max&auto=format&n=ObllJJl59DabnmMn&q=85&s=84fc5a7c30b9b6f78004e58a2769bc8c 840w, https://mintcdn.com/upmind/ObllJJl59DabnmMn/images/fb/d22433b5da4e7964.png?w=1100&fit=max&auto=format&n=ObllJJl59DabnmMn&q=85&s=b878d3fb1b800c5e762d1f02acbd982d 1100w, https://mintcdn.com/upmind/ObllJJl59DabnmMn/images/fb/d22433b5da4e7964.png?w=1650&fit=max&auto=format&n=ObllJJl59DabnmMn&q=85&s=831b3921589b50b20a6c923e0e19d627 1650w, https://mintcdn.com/upmind/ObllJJl59DabnmMn/images/fb/d22433b5da4e7964.png?w=2500&fit=max&auto=format&n=ObllJJl59DabnmMn&q=85&s=60b11b9f780403b0ae128b65310d9a2a 2500w" />
</Frame>

3. Check the box to enable credit balance usage and set a specific limit or use the brand default.

4. Choose the statement generation day (optional).

<Frame caption="Credit limit setting">
  <img src="https://mintcdn.com/upmind/c5sDUwEs8YpzGbjA/images/fb/98ae51b689a44343.png?fit=max&auto=format&n=c5sDUwEs8YpzGbjA&q=85&s=4f3b8a9fec9870d6d4b84559c3fbbfde" alt="Credit limit setting" width="1286" height="656" data-path="images/fb/98ae51b689a44343.png" />
</Frame>

<Warning>
  The Credit Limit feature is only available if the multi-currency setting is store credit in single currency.
</Warning>

<Frame caption="Store credit in single currency">
  <img src="https://mintcdn.com/upmind/5gi4DQpw4X76kT6T/images/fb/bb482001307de097.png?fit=max&auto=format&n=5gi4DQpw4X76kT6T&q=85&s=92879cbdf5052c18436bc100ed0fa86a" alt="Store credit in single currency" width="1154" height="750" data-path="images/fb/bb482001307de097.png" />
</Frame>

The settings for the **Credit Limit** are described below:

## How clients see credit limits in the client area

1. Clients see their credit limit in their preferred currency from **Billing** > **Account Credit** > **Credit Limit**.

<Frame caption="Billing > Settings">
  <img src="https://mintcdn.com/upmind/uxzVUXAKtJ2bRWCI/images/fb/6d4606b03defb9dd.png?fit=max&auto=format&n=uxzVUXAKtJ2bRWCI&q=85&s=dedcebd13d6921862cfab29c84108ad4" alt="Billing > Settings" data-og-width="1472" width="1472" data-og-height="526" height="526" data-path="images/fb/6d4606b03defb9dd.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/uxzVUXAKtJ2bRWCI/images/fb/6d4606b03defb9dd.png?w=280&fit=max&auto=format&n=uxzVUXAKtJ2bRWCI&q=85&s=5d66e64344a5b6647ac3e8457706a609 280w, https://mintcdn.com/upmind/uxzVUXAKtJ2bRWCI/images/fb/6d4606b03defb9dd.png?w=560&fit=max&auto=format&n=uxzVUXAKtJ2bRWCI&q=85&s=0e912079a6ed1bdb5d1ac9c0f6892c7a 560w, https://mintcdn.com/upmind/uxzVUXAKtJ2bRWCI/images/fb/6d4606b03defb9dd.png?w=840&fit=max&auto=format&n=uxzVUXAKtJ2bRWCI&q=85&s=4123bfa3aca7a1e2fe278bd3a3db2e1c 840w, https://mintcdn.com/upmind/uxzVUXAKtJ2bRWCI/images/fb/6d4606b03defb9dd.png?w=1100&fit=max&auto=format&n=uxzVUXAKtJ2bRWCI&q=85&s=6a55722d8ce24043c6dbc8e9f9bc5a21 1100w, https://mintcdn.com/upmind/uxzVUXAKtJ2bRWCI/images/fb/6d4606b03defb9dd.png?w=1650&fit=max&auto=format&n=uxzVUXAKtJ2bRWCI&q=85&s=33448dc9c8d5f67837c4407313394237 1650w, https://mintcdn.com/upmind/uxzVUXAKtJ2bRWCI/images/fb/6d4606b03defb9dd.png?w=2500&fit=max&auto=format&n=uxzVUXAKtJ2bRWCI&q=85&s=270d2f7e2e53f4f514a3bf766fc222c5 2500w" />
</Frame>

2. Once a currency is used for payment, all future credit payments must use the same currency.

**Example**: If a client makes their first payment in USD, all future credit limit payments must also be in USD.

<Frame caption="Credit limit in client area">
  <img src="https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/73e695da252aa158.png?fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=03265f3755e863e6ea0a6e1bf4290a67" alt="Credit limit in client area" width="1380" height="742" data-path="images/fb/73e695da252aa158.png" />
</Frame>

## How to enable auto consume balance on the invoice due date

1. Go to **Settings** > **Payment Options** under **E-commerce Settings**.

2. Scroll to the **Client Wallet** section.

3. Toggle **Auto Consume Balance on Invoice Due Date** on or off as needed.

4. Save your changes.

<Frame caption="Settings > E-commerce Settings > Payment Options">
  <img src="https://mintcdn.com/upmind/pcUdSuxUJ6LgBXnd/images/fb/a58c7deac812a70f.png?fit=max&auto=format&n=pcUdSuxUJ6LgBXnd&q=85&s=f1e31ca2104ff27d45d9769590cfcb2f" alt="Settings > E-commerce Settings > Payment Options" data-og-width="2878" width="2878" data-og-height="1294" height="1294" data-path="images/fb/a58c7deac812a70f.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/pcUdSuxUJ6LgBXnd/images/fb/a58c7deac812a70f.png?w=280&fit=max&auto=format&n=pcUdSuxUJ6LgBXnd&q=85&s=26f569199356c4b0c2d9086c4b5e3849 280w, https://mintcdn.com/upmind/pcUdSuxUJ6LgBXnd/images/fb/a58c7deac812a70f.png?w=560&fit=max&auto=format&n=pcUdSuxUJ6LgBXnd&q=85&s=f9a258ab264e49ff5d20a1f7e80aedb6 560w, https://mintcdn.com/upmind/pcUdSuxUJ6LgBXnd/images/fb/a58c7deac812a70f.png?w=840&fit=max&auto=format&n=pcUdSuxUJ6LgBXnd&q=85&s=ef22e36c0568b606338f4bd9378525bc 840w, https://mintcdn.com/upmind/pcUdSuxUJ6LgBXnd/images/fb/a58c7deac812a70f.png?w=1100&fit=max&auto=format&n=pcUdSuxUJ6LgBXnd&q=85&s=d41e0cb586b5edcaf9380af8194f7224 1100w, https://mintcdn.com/upmind/pcUdSuxUJ6LgBXnd/images/fb/a58c7deac812a70f.png?w=1650&fit=max&auto=format&n=pcUdSuxUJ6LgBXnd&q=85&s=cf2802a808c853646826cc1dd41942c6 1650w, https://mintcdn.com/upmind/pcUdSuxUJ6LgBXnd/images/fb/a58c7deac812a70f.png?w=2500&fit=max&auto=format&n=pcUdSuxUJ6LgBXnd&q=85&s=f11feb75e8fceef5bf72f6602d276137 2500w" />
</Frame>

When enabled, Upmind draws from the client's wallet balance at the point of automatic payment collection. If the wallet balance covers the full invoice amount, the invoice is marked as paid. If it only covers part of the amount, the wallet credit is applied first, and the remaining balance is collected from the client's payment method, or left as an outstanding balance if no payment method is on file.

<Frame caption="Auto consume balance on invoice due date">
  <img src="https://mintcdn.com/upmind/FQ1NhxALxjSHvvWW/images/fb/b1d76c68a0423d6e.png?fit=max&auto=format&n=FQ1NhxALxjSHvvWW&q=85&s=deed1d0adf6b8d55e95c8731ac2b52c6" alt="Auto consume balance on invoice due date" width="1448" height="196" data-path="images/fb/b1d76c68a0423d6e.png" />
</Frame>

This setting is enabled by default.

## Accessing and editing the wallet statement template

You can customise your brand's wallet statements.

1. From **Settings**, go to **PDF Templates** under **E-commerce Settings**.

<Frame caption="Settings > E-commerce settings > PDF templates">
  <img src="https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/74e8074863ce69d5.png?fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=37ce3e68ca63bdc5f1b52f8ac3168438" alt="Settings > E-commerce settings > PDF templates" data-og-width="2862" width="2862" data-og-height="1198" height="1198" data-path="images/fb/74e8074863ce69d5.png" data-optimize="true" data-opv="3" srcset="https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/74e8074863ce69d5.png?w=280&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=9838fab64318a97534014c7a6973e62a 280w, https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/74e8074863ce69d5.png?w=560&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=1985be67d88912f87fab72ed4337bede 560w, https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/74e8074863ce69d5.png?w=840&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=5aeb3c7c9d6b2773ac22818abd1bef5b 840w, https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/74e8074863ce69d5.png?w=1100&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=47e7b3c30341635d3433089a118c00aa 1100w, https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/74e8074863ce69d5.png?w=1650&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=82e2d7a79dee561a9efff06283287433 1650w, https://mintcdn.com/upmind/A-RwNPXmK_xnEEqe/images/fb/74e8074863ce69d5.png?w=2500&fit=max&auto=format&n=A-RwNPXmK_xnEEqe&q=85&s=695fbe5d3c1a7550bdcef26062f22c1b 2500w" />
</Frame>

2. Select **Wallet Statement Template**.

<Frame caption="Wallet statement template">
  <img src="https://mintcdn.com/upmind/ObllJJl59DabnmMn/images/fb/c88d9d7668995a22.png?fit=max&auto=format&n=ObllJJl59DabnmMn&q=85&s=b274b37a7a3bba3842aae76093d1dff5" alt="Wallet statement template" width="2228" height="594" data-path="images/fb/c88d9d7668995a22.png" />
</Frame>

3. Use the **HTML** editor to customise the template code.

<Frame caption="HTML editor">
  <img src="https://mintcdn.com/upmind/ZsIo0APxdVb_gFS-/images/fb/28ff8935fa400d48.png?fit=max&auto=format&n=ZsIo0APxdVb_gFS-&q=85&s=f32cb7658c6be00324eeb93a177d1ef6" alt="HTML editor" width="2230" height="718" data-path="images/fb/28ff8935fa400d48.png" />
</Frame>

4. Two tabs, **Brand** and **Invoice**, appear at the bottom for easy access to code snippets. Copy snippets by clicking their label and paste them where needed in the template.

<Frame caption="Brand and invoice">
  <img src="https://mintcdn.com/upmind/bPO2bBzOxYQR4tYr/images/fb/f64275886e942cd5.png?fit=max&auto=format&n=bPO2bBzOxYQR4tYr&q=85&s=24db6b1cc6772754848ffa9c7c3a77eb" alt="Brand and invoice" width="1420" height="330" data-path="images/fb/f64275886e942cd5.png" />
</Frame>

## Download PDF or CSV credit statements

### From the admin area

1. Go to **Clients** > **Billing** > **Account Credit**.

2. Click **View Credit Statements**.

<Frame caption="View credit statements from admin">
  <img src="https://mintcdn.com/upmind/JUoAg6onJmXk_-rR/images/fb/e0b26e1710430c4a.png?fit=max&auto=format&n=JUoAg6onJmXk_-rR&q=85&s=30106ff554585a7224d9657489fc4250" alt="View credit statements from admin" width="1452" height="388" data-path="images/fb/e0b26e1710430c4a.png" />
</Frame>

3. Select the desired statement.

4. Click to download either **PDF** or **CSV**.

<Frame caption="Download PDF or CSV from admin">
  <img src="https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c04af3ee7659080a.png?fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=398ba47d1a2063885f409e967953212f" alt="Download PDF or CSV from admin" width="1554" height="720" data-path="images/fb/c04af3ee7659080a.png" />
</Frame>

### From the client area:

1. Go to `Billing`.

2. Click **Account Credit**.

3. Click **View Credit Statements**.

<Frame caption="View credit statements from admin">
  <img src="https://mintcdn.com/upmind/h8h5zREaX7k8Y-3x/images/fb/14584f0888887a33.png?fit=max&auto=format&n=h8h5zREaX7k8Y-3x&q=85&s=1ea428844ef4213cbf81802d6d8a960f" alt="View credit statements from admin" width="1338" height="296" data-path="images/fb/14584f0888887a33.png" />
</Frame>

4. Select the desired statement.

5. Click to download either **PDF** or **CSV**.

<Frame caption="Download PDF or CSV from client">
  <img src="https://mintcdn.com/upmind/5gi4DQpw4X76kT6T/images/fb/ba2c14e4882ddcbc.png?fit=max&auto=format&n=5gi4DQpw4X76kT6T&q=85&s=b3e443eaa9abd151c94f6d2aa3f7bfa0" alt="Download PDF or CSV from client" width="1552" height="868" data-path="images/fb/ba2c14e4882ddcbc.png" />
</Frame>

## Common scenarios

### Partial payments with account credit

Enable partial payments for clients from the following:

1. Go to **Settings** > **Payment Options** under **E-commerce Settings**.

2. Scroll to the **Gateway Settings** section.

3. Toggle **Enable partial payments for clients** on.

<Frame caption="Enable partial payments for clients">
  <img src="https://mintcdn.com/upmind/JUoAg6onJmXk_-rR/images/fb/e29e0f71d13485c5.png?fit=max&auto=format&n=JUoAg6onJmXk_-rR&q=85&s=b3c8aa75b58a521e21c6c96af048f693" alt="Enable partial payments for clients" width="2762" height="294" data-path="images/fb/e29e0f71d13485c5.png" />
</Frame>

Invoices can be partially paid using account credit, depending on the configuration.

**Behaviour:**

* Account credit may automatically apply on invoice creation or due date.

* The remaining balance stays unpaid until cleared.

**Example:**

* Invoice total: \$100

* Account credit available: \$60

Result: $60 applied automatically, with the remaining $40 still due.

Invoices that are partially paid and remain unpaid after a certain period may be cancelled automatically, depending on your settings. Two options under **Settings** > **Order Options** > **Misc** control this behaviour:

* **Auto cancel unpaid pro-rata invoices -** Automatically cancels pro-rata invoices that still have an unpaid balance after the configured period.

* **Auto cancel unpaid invoice, which have partial payments** - Automatically cancels invoices that received a partial payment but were never fully settled.

<Frame caption="Auto cancel unpaid pro-rata invoices & Auto cancel unpaid invoice, which have partial payments">
  <img src="https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c10bfa99d93f68aa.png?fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=cfa3dbc65e0494e8b961967174893220" alt="Auto cancel unpaid pro-rata invoices & Auto cancel unpaid invoice, which have partial payments" width="2810" height="688" data-path="images/fb/c10bfa99d93f68aa.png" />
</Frame>

If you are using account credit as a payment method and clients regularly carry a remaining balance, review these settings to make sure partial payment invoices are not being cancelled before clients have a chance to pay the outstanding amount.
