> ## Documentation Index > Fetch the complete documentation index at: https://docs.upmind.com/llms.txt > Use this file to discover all available pages before exploring further. # Auto-accepting Requests > Auto-accept requests to cancel overdue products. Auto-accept skips manual review for specific cancellation requests. You can configure this in subscription options. ## **Access subscription options** 1. Log in to Upmind admin. 2. Go to **Settings** > **Subscription Options** under **Branding and Customisation**. Settings > Branding and Customisation > Subscription Options ## **Enable auto-accept** 1. Under **Cancellation Terms**, select **Auto-accept cancellation requests for overdue products**. 2. Save changes. Requests auto-approve if the invoice is overdue. It has an immediate effect on new requests. ## **When auto-accept triggers** 1. Client submits a cancellation request on an overdue subscription. 2. Upmind skips creating an open support ticket. 3. Contract cancels based on the selected option, either immediate or end of term. Client-level overrides are available under Automation Overrides. For more details, follow this [guide](https://features.upmind.com/dashboard/articles/pmbul2hh9yd1joja/4771567).