> ## Documentation Index > Fetch the complete documentation index at: https://docs.upmind.com/llms.txt > Use this file to discover all available pages before exploring further. # Storing Client Notes and Secrets The "Vault" is a way of sharing information about a client or client service. Notes and Secrets can be * Plain text or encrypted * Visible (and editable) by the client, or hidden from the client * Attached to a client, or attached to a client service. * Pinned, so they have priority over others * Edited and Deleted Example use cases include: * A client sharing external login details with support * Staff members leaving notes about clients (not visible to clients) * Providing clients with access information about their services ### Adding Notes and Secrets To add notes or secrets to a client profile simply navigate to their profile and find the Vault section. You can view and add assets. To add notes to a product navigate to the product and click the 'Notes and Secrets' tab. ### Client View Clients can view their notes and secrets in their client area under `My Account` > `Notes and Secrets`. They can also view it from a support ticket directly.