> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upmind.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Create Account Notes and Secrets

> Securely save important remarks and information.

Client notes and secrets allow you to store freeform notes against a client. You have the option to make them visible or hide them from your clients, but they are always visible to staff members.

Account notes are a way to capture and share non-sensitive information, while account secrets are a way to share sensitive information and are stored in a digital vault using AES-256 encryption, ensuring your data is safe and secure.

Both can be edited and deleted by the author or admins. A note can also be *pinned* to the top of a client's profile, which makes it visible first whenever notes and secrets are viewed.

## Opening Account Notes

1. Log in to your account.

2. Click Clients on the left menu.

3. Click the Clients list menu tab.

<Frame caption="Clients list tab">
  <img src="https://mintcdn.com/upmind/2ooSxDpt6PiIGMr-/images/fb/0bd89af2ac70788c.png?fit=max&auto=format&n=2ooSxDpt6PiIGMr-&q=85&s=a7f9ae79c9336d844794584be2ea29f6" alt="Clients list tab" width="694" height="411" data-path="images/fb/0bd89af2ac70788c.png" />
</Frame>

4. Scroll through the client list and click a name.

<Frame caption="Client names">
  <img src="https://mintcdn.com/upmind/kAlrCUxI2nwYz4_i/images/fb/1e98dded2666cb5c.png?fit=max&auto=format&n=kAlrCUxI2nwYz4_i&q=85&s=6825e83da7233ba1eeb7b19bf8461501" alt="Client names" width="1364" height="436" data-path="images/fb/1e98dded2666cb5c.png" />
</Frame>

5. On the Client overview page, enter text into the Account notes field.

6. Click Save note.

<Frame caption="Notes field">
  <img src="https://mintcdn.com/upmind/Lh8hC132BWHpvRbz/images/fb/4f560f6034f270a0.png?fit=max&auto=format&n=Lh8hC132BWHpvRbz&q=85&s=0f038747ba2c21f513d7073bd414b4e2" alt="Notes field" width="1199" height="610" data-path="images/fb/4f560f6034f270a0.png" />
</Frame>

## Editing and Deleting Account Notes

Saved notes display under the Account Notes field. Each note can be edited or deleted by staff users.

<Frame caption="Edit note">
  <img src="https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c1ac6d87e598df6f.png?fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=a61c296bb3684aeca2ba5a8728184d99" alt="Edit note" width="1188" height="876" data-path="images/fb/c1ac6d87e598df6f.png" />
</Frame>

## Pinning a note

Click the Pin icon to keep the note close to the Account Notes field. Pinned notes do not move when admins or staff add notes to the list.

<Frame caption="Pinned note">
  <img src="https://mintcdn.com/upmind/1-uICsJi9zYpvJVH/images/fb/8c3139deefc31995.png?fit=max&auto=format&n=1-uICsJi9zYpvJVH&q=85&s=90c79767fd67f9d73d20879aa72736c9" alt="Pinned note" width="1160" height="778" data-path="images/fb/8c3139deefc31995.png" />
</Frame>

The pinned note can now be viewed from the client summary.

<Frame caption="View notes">
  <img src="https://mintcdn.com/upmind/Dgjmf3QWYVBR40cE/images/fb/61c13906b7c7cb79.png?fit=max&auto=format&n=Dgjmf3QWYVBR40cE&q=85&s=f6bd84f1443cd673bf8fb655bdf06c12" alt="View notes" width="610" height="1180" data-path="images/fb/61c13906b7c7cb79.png" />
</Frame>

You can click the note to see the details.

<img src="https://mintcdn.com/upmind/FQ1NhxALxjSHvvWW/images/fb/abd7df2d731bf185.png?fit=max&auto=format&n=FQ1NhxALxjSHvvWW&q=85&s=335af4c16b71fb9cca8567ac2436d187" alt="" width="1562" height="816" data-path="images/fb/abd7df2d731bf185.png" />

## Creating Account Secrets

When you want to add Account Secrets to a client's account, the steps are similar to adding Account Notes. However, you need to find the Account Secret field below the Account Notes.

<Frame caption="Account Secrets">
  <img src="https://mintcdn.com/upmind/Dgjmf3QWYVBR40cE/images/fb/6065c3ea966634f4.png?fit=max&auto=format&n=Dgjmf3QWYVBR40cE&q=85&s=32e816f9e107febd1ce5c8a382ffcf04" alt="Account Secrets" width="1240" height="630" data-path="images/fb/6065c3ea966634f4.png" />
</Frame>

Account secrets can be edited, deleted, and pinned, just like account notes.
