> ## Documentation Index > Fetch the complete documentation index at: https://docs.upmind.com/llms.txt > Use this file to discover all available pages before exploring further. # How to Create & Disable Notifications > Automate notifications with triggers and discover several ways to disable them. This guide covers setting up notifications (actions) based on triggers for your emails. It includes selecting events, recipients, and message formats. It also explains disabling options, which is ideal for migrations from other platforms to Upmind. ## Access the automation page 1. Log in to Upmind. 2. Go to **Settings** > **Actions** under **Automation**. This opens the Automation page with **Actions** and **Triggers** tabs. Settings > Automation > Actions ## Review existing actions and triggers ### Actions tab Click the **Actions** tab to view all notifications (20+ defaults and custom actions, including Slack integrations). Click channel icons to see a list of all actions associated with that notification channel. Actions tab ### Triggers tab Click the **Triggers** tab to browse 30+ categories, each with multiple specific events (e.g., 2–10+ per category). Triggers tab ## Create a new action 1. Select **Actions** tab > **Add action**. 2. Toggle **Enabled** to `ON`. (Default) 3. **Name** the action and choose a **channel**. Create action ## Add a trigger 1. Click the trigger field, search if needed, and select one. Add trigger 2. **Save.** You can now manage the conditions of your trigger. Manage conditions The **Manage Condition** button will only appear after you save the action template. ## Select recipients Choose `Who do you want to notify?` from the options. Choose who to notify The list of options varies with the notification channel and your current configuration. **Example**: There is only one option (Brand) for Slack. ## Build the template 1. Scroll to **Template and** create the message with [**Twig syntax**](/setup-and-configuration/email-configuring-and-sending/how-to-format-email-templates) for variables. 2. Click **Save**. Insert Twig syntax Upmind sends the message when the trigger event occurs (e.g., Slack alert for ticket replies). Final message ## Edit or delete actions 1. Go to the **Actions** tab. 2. Click the three dot icon next to an action. 3. Here you can view to **Edit** or **Delete** it. View or delete ## Disable notifications If you want to stop notifications from being sent to your clients, there are three methods you can use: ### For a specific client 1. Go to **Clients > Client Profile > Settings > Profile**. 2. Toggle **Disable Email Notifications**. Disable email notifications ### Per action 1. **Go to Settings > Actions**. 2. Choose an action and toggle **Enabled** to OFF. Disable action ### All notifications (Custom SMTP) You can set up fake credentials in [**Custom SMTP**](/setup-and-configuration/email-configuring-and-sending/how-does-email-work-in-upmind) to disable notifications.