> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upmind.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to View Email Logs

> Track sent, failed, and queued emails with search and filtering.

## What is an email log?

The email log records every message sent from your Upmind business, including the subject, recipient, date, and delivery status.

It allows you to view message content and the trigger or hook that generated it, such as a welcome email. This log serves as proof of communication, aids in auditing and troubleshooting, and enables quick resending of messages if needed.

## Viewing the general email history log

1. Log in to your Upmind admin account.
2. Click **Logs** in the left menu.
3. Select **Email History Log** to view all sent messages.

<Frame caption="Email history log">
  <img src="https://mintcdn.com/upmind/1xguIfYUrfespmVI/images/fb/82de5270e0e43416.png?fit=max&auto=format&n=1xguIfYUrfespmVI&q=85&s=7fa7915850743a7bbd2afa09ed020c26" alt="Email history log" className="mx-auto" style={{ width:"83%" }} width="418" height="484" data-path="images/fb/82de5270e0e43416.png" />
</Frame>

## Viewing a specific client’s email log

1. Click **Clients** in the left menu.
2. Select the **Clients List** tab.

<Frame caption="Clients list">
  <img src="https://mintcdn.com/upmind/FQ1NhxALxjSHvvWW/images/fb/ac80b32f38386e90.png?fit=max&auto=format&n=FQ1NhxALxjSHvvWW&q=85&s=c6c3a2e2b8770450a17cfa3c916be5c7" alt="Clients list" className="mx-auto" style={{ width:"86%" }} width="854" height="812" data-path="images/fb/ac80b32f38386e90.png" />
</Frame>

3. Find and click the client’s name.
4. Under the **Logs** heading, click **Email History Log** to see the client’s email history.

<Frame caption="Specific client email history log">
  <img src="https://mintcdn.com/upmind/pcUdSuxUJ6LgBXnd/images/fb/a2fafec079d0aed8.png?fit=max&auto=format&n=pcUdSuxUJ6LgBXnd&q=85&s=e4ed00b976581b69610045257a52fe7f" alt="Specific client email history log" className="mx-auto" style={{ width:"96%" }} width="2786" height="1398" data-path="images/fb/a2fafec079d0aed8.png" />
</Frame>

## Filtering messages

1. On the **Email History Log** page, use menu items to filter by status (**Sent, Bounced, Failed**).
2. Use the filter field to search by tag, such as first name or email address.

<Frame caption="Filter messages">
  <img src="https://mintcdn.com/upmind/bPO2bBzOxYQR4tYr/images/fb/fb8939eb4ca22d66.png?fit=max&auto=format&n=bPO2bBzOxYQR4tYr&q=85&s=ab7e9d8e42d05babd38806b4d587c0a3" alt="Filter messages" className="mx-auto" style={{ width:"96%" }} width="1306" height="782" data-path="images/fb/fb8939eb4ca22d66.png" />
</Frame>

## Reading a message

1. Click a message to open the **View Email** panel.

<Frame caption="Read messages">
  <img src="https://mintcdn.com/upmind/6knUVC8F1nK4E5CY/images/fb/c4094a0c55914535.png?fit=max&auto=format&n=6knUVC8F1nK4E5CY&q=85&s=153d9dd85b2c5918b4b0a9e2b11d6f44" alt="Read messages" className="mx-auto" style={{ width:"96%" }} width="2804" height="446" data-path="images/fb/c4094a0c55914535.png" />
</Frame>

2. You can review message details, content, and related [triggers](https://docs.upmind.com/setup-and-configuration/notifications/how-to-create-and-disable-notifications) or [hooks](https://docs.upmind.com/setup-and-configuration/notifications/notifications-overview).

<Frame caption="Hook and trigger messages">
  <img src="https://mintcdn.com/upmind/1-uICsJi9zYpvJVH/images/fb/89e197fb91a81649.png?fit=max&auto=format&n=1-uICsJi9zYpvJVH&q=85&s=7ada732358c1ff70e927306c59600d1f" alt="Hook and trigger messages" className="mx-auto" style={{ width:"98%" }} width="1468" height="196" data-path="images/fb/89e197fb91a81649.png" />
</Frame>

## Resending a message

1. Click the gear icon next to a message and select **Resend**.
2. Or, open the message and use the **Resend** link at the top of the panel.

<Frame caption="Resend message">
  <img src="https://mintcdn.com/upmind/kAlrCUxI2nwYz4_i/images/fb/183564cc72ab2052.png?fit=max&auto=format&n=kAlrCUxI2nwYz4_i&q=85&s=708754d1cc1ad21e4f3ab6bdd0e8e8e4" alt="Resend message" className="mx-auto" style={{ width:"99%" }} width="2794" height="626" data-path="images/fb/183564cc72ab2052.png" />
</Frame>

<Frame caption="Resent message">
  <img src="https://mintcdn.com/upmind/1xguIfYUrfespmVI/images/fb/819efd4706454892.png?fit=max&auto=format&n=1xguIfYUrfespmVI&q=85&s=853bda4e3de6414b1ae7b333ba09fa04" alt="Resent message" className="mx-auto" style={{ width:"98%" }} width="2798" height="852" data-path="images/fb/819efd4706454892.png" />
</Frame>

When you resend a message, Upmind adds it to the log with a label indicating it is a re-sent message for tracking purposes.
