> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upmind.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Quick Start Guide for Hosting Companies or Resellers
> Get your hosting business up and running fast with Upmind’s automation platform.
Upmind automates billing, provisioning, client management, and support for hosting companies and resellers.
This guide provides a practical step-by-step onboarding process to quickly set up and manage your hosting business using Upmind’s platform. You will need to do the following:
1. **Create and configure your Upmind account**
2. **Verify your account**
3. **Log into the admin panel**
4. **Configure your domain**
5. **Change organisation name display**
6. **Set store currency**
7. **Create a web server**
8. **Set up billing and payment processing**
9. **Add hosting products and packages**
10. **Connect domain registrar providers**
11. **Manage client accounts and support**
12. **Launch your online store**
13. **Use analytics and reporting to optimise your business**
You can also follow this [guide](/getting-started/how-to-create-an-upmind-account) to create your own profile.
## **Create and configure your Upmind account**
1. Go to [Upmind.com](http://Upmind.com).
2. Click on Start for free.
3. Enter your email and sign up.
## **Verify your account**
1. Check your email (and spam) for Upmind’s verification link within 5 minutes.
2. Click the link to open your organisation’s admin dashboard. Your account is now live.
## **Log into the admin panel**
1. Visit your `Admin Panel` login page at [https://my.upmind.com/login](https://my.upmind.com/login).
2. Enter your credentials to log in.
## **Configure your domain**
1. Upmind creates a unique subdomain for your store ending with .[upmind.app](http://upmind.app).
2. After setup, [configure your own domain](/setup-and-configuration/branding/how-to-add-a-custom-domain-name) (e.g., [yourdomain.com](http://yourdomain.com) or [clientarea.yourdomain.com](http://clientarea.yourdomain.com)).
## **Change organisation name display**
1. Go to **Settings** > **Brand Settings** under **Branding and Customisation**.
2. Enter a new name and click **Save**.
Upmind updates the [organisation](/setup-and-configuration/branding/what-is-an-organisation) name on screen, but not the domain name.
An Upmind account is an organisation that can include multiple brands configured on the brand page. If you manage several businesses under the same legal entity, use multi-brand mode within one organisation. Or you can create separate organisations for distinct legal entities.
## **Set store currency**
1. Go to **Settings** > **Business Settings** under **E-commerce Settings**.
2. Set your **Store Currency**, which will be the primary currency.
Upmind supports [multiple currencies](/using-upmind/invoicing-and-taxes/about-multi-currency), but your primary (base) currency is fixed once you record your first transaction. This base currency drives all reporting and conversions and cannot be changed afterwards, so choose it carefully.
## **Create a web server**
1. If you don’t already have one, create an account with any web hosting service, such as **Plesk**.
2. You can create and provision a **Web Hosting** service on **Host Control** > **Web Hosting** from the **Admin Dashboard** or **Settings** > **Provision Configurations** under **Provisioning**.
3. Click on **Add New** and select **Web Server**.
4. Type your **Web Hosting service** name and choose **Plesk**.
5. Add all the necessary **Provision Configurations**, such as **Host Name**, **Admin User Name**, and **Admin Password**. All of the information can be found on your panel.
6. Afterwards, choose your operating system, fill in the optional configuration attributes, and then click **Create**.
## **Set up billing and payment processing**
1. Go to **Settings** > **Payment Providers** under **E-commerce Settings**.
2. Click **Add payment provider** and configure [payment gateways](/using-upmind/payment-methods/payments-in-upmind/available-payment-gateways) like Stripe, PayPal, or offline payment methods.
## **Add hosting products and packages**
1. Go to **Host Control** > **Web Hosting** > **Hosting Packages**.
2. Click **Add New** to create hosting plans (e.g., shared hosting, VPS, dedicated servers).
3. Create a new **Product Category** or choose an existing one. Then choose product type, product name, and a description.
4. Go to **Product Details** to add an image.
5. Go to **Product Billing** to include pricing and billing cycles (monthly, quarterly, annually).
6. Go to **Provisioning** to choose your **Provision Blueprint** and **Provider**.
7. Select the **Configuration Mode** and choose your **Provider Configuration** (the Web Hosting that you created).
8. You can keep the **Setup Functions** as **Default**, and **Order Setup Fields** as **Inherit from Category**.
9. Under **Provision Fields**, you need to configure your **Package Identifier**. You can create the **Package** with all the details (for example, disk space, monthly bandwidth limit, etc.) from your panel. Add the **Package Name** to the **Package Identifier**.
The product should now be set up and live.
## **Connect domain registrar providers**
1. Navigate to **Host Control** > **Domain Names** > **Registrars**.
2. Add **Registrar Providers** you work with (e.g., Hexonet, CentralNic, ConnectReseller).
3. Enter **Provision Configurations**, such as account credentials and API keys, to enable automated domain registration and management within Upmind.
## **Manage client accounts and support**
1. Add clients manually under **Clients** > **Add New**.
2. Associate clients with hosting packages and contracts to trigger correct billing and provisioning.
3. You can configure [email piping](/setup-and-configuration/email-configuring-and-sending/how-does-email-work-in-upmind) for support tickets by going to **Settings** > **Support Departments** under **Branding and Customisation**.
You can get more information on support departments in this [guide](/using-upmind/service-desk/how-to-create-support-department).
4. You can also implement Upmind’s built-in ticketing system to handle customer inquiries or technical support. [Tickets](/using-upmind/service-desk/how-to-create-a-ticket) link to client records for holistic case management.
## **Launch your online store**
1. List hosting packages and additional services for customer self-service ordering.
2. Customise pricing, offers, and promotions to attract new customers.
3. Configure checkout flow, payment options, and communication templates.
4. You can check the customer journey by [impersonating a client](/using-upmind/client-management/how-impersonating-a-client-works) and seeing the purchase process.
## **Use analytics and reporting to optimise your business**
1. Review [Insights and Reports](/using-upmind/reporting/about-insights-and-reports) to track sales, client growth, revenue by product, churn, and LTV.
2. Monitor billing performance and customer payment behaviour from the **Admin Dashboard**.
3. Use [Google Analytics](/using-upmind/reporting/how-to-set-up-google-analytics-with-upmind) and [Tag Manager](/using-upmind/reporting/how-to-set-up-google-tag-manager-with-upmind) integrations to gain website and portal insights.
4. Adjust pricing, marketing, or support strategies based on data.